Blue Screens and Hangs

uberAgent collects information on every blue screen and hang, like the type of error (blue screen, hard power off or hang) and the stop error code.

Details

• Source type: uberAgent:System:Bugcheck
• Used in dashboards: Stop Errors (Blue Screen & Power Loss)
• Enabled through configuration setting: ApplicationErrors
• Related configuration settings: n/a
• Supported platform: Windows

List of Fields in the Raw Agent Data

Field	Description	Data type	Unit	Example
BugcheckCode	Stop error code ID. Possible values: too many to list here. Please check the lookup file bugcheck_codes.csv or Microsoft’s bug check code reference.	Number		0x1
BugcheckParameter1	Stop error parameter 1. The meaning of this value depends on the bugcheck code and can be looked up in Microsoft’s bug check code reference.	String		0x7ffd8e8c7864
BugcheckParameter2	Stop error parameter 2. The meaning of this value depends on the bugcheck code and can be looked up in Microsoft’s bug check code reference.	String		0x1
BugcheckParameter3	Stop error parameter 3. The meaning of this value depends on the bugcheck code and can be looked up in Microsoft’s bug check code reference.	String		0x0
BugcheckParameter4	Stop error parameter 4. The meaning of this value depends on the bugcheck code and can be looked up in Microsoft’s bug check code reference.	String		0xffffe181ead22b80
SleepInProgress	Indicates if the machine was in sleep mode when stop error occurred. Possible values: 0, 1.	Number		0
PowerButtonTimestamp	Indicates if the power button on the computer was pushed and held for at least four seconds. Possible values: 0 or Windows FILETIME timestamp of when the power button was pressed.	Number		131768171003182508
PowerButtonTimestampEpoch	Indicates if the power button on the computer was pushed and held for at least four seconds. Possible values: 0 or Unix epoch timestamp of when the power button was pressed.	Number		1532343500318
BootAppStatus	n/a	String		0
Checkpoint	n/a	Number		0
ConnectedStandbyInProgress	Indicates if the machine was in connected standby mode when a stop error occurred. Possible values: 0, 1.	String		0
SystemSleepTransitionsToOn	Indicates if the machine was in the transition from sleep to on mode when a stop error occurred. Possible values: 0, 1.	Number		0
CsEntryScenarioInstanceId	n/a	Number		0

List of Calculated Fields

Field	Description	Data type	Unit	Example	Where available
BugcheckCodeDisplayName	Stop error code name. Possible values: too many to list here. Please check the lookup file bugcheck_codes.csv or Microsoft’s bug check code reference.	String		Hard power off	Splunk data model

Interpreting the Data

The data collected by uberAgent helps to identify three different types of blue screens and hangs:

“Normal” Bugcheck

Conditions:

• BugcheckCode > 0

Explanation: the bugcheck code can be determined and written to disk before the computer shuts down or restarts.

Hard Power Off

Conditions:

• PowerButtonTimestamp > 0

Explanation: the machine was turned off by pressing and holding the power button for at least 4 seconds.

Random Restart

Conditions:

• BugcheckCode = 0
• PowerButtonTimestamp = 0

Explanation: power loss or hard hang.