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The wealth of data collected by uberAgent may initially be a little bit overwhelming. There are so many useful metrics that the hardest decision may be which one is the most useful. This post should help. We picked the top 10 issues we see in the field and we show how to pinpoint each one…

In this webinar CTPs Helge Klein and Jim Moyle will take multi-user Windows 10 for a spin, the new OS version that supports multiple concurrent remote sessions Microsoft is basing its Windows Virtual Desktop offering on. Windows Virtual Desktop, currently in preview, offers a multi-user Windows 10 experience from Azure. In addition to Windows 10,…

We put a lot of effort into making uberAgent a product that just works. Install it on your endpoints, point it to your Splunk backend and the dashboards immediately populate with these great metrics. That is just the way any (enterprise) software should work. Sometimes, however, you might get to a point where you want…

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 5.1 brings new features and improvements for any kind of device. For a full list of all improvements and bugfixes please consult the changelog. As always, upgrading is highly recommended (instructions). Web App Metrics From Internet Explorer With…

We believe in education. We believe that learning and knowledge make people more tolerant, more objective, and more understanding. In other words: we believe that education not only makes the world a better place but in the long term is the most effective way to achieve that goal.

uberAgent is one of the very few tools available that provide visibility into the user experience and performance of web-based SaaS applications. Helge Klein, Citrix CTP, ex Microsoft MVP & VMware vExpert will be explaining how that works and why you need it in an upcoming webinar hosted by xenappblog.com: deep-dive into web app UX…

Splunk Enterprise and uberAgent is a winning combination to get visibility in end-user experience. However, for your lab or demo environment, Splunk Enterprise might be a little bit oversized. Gladly, we have Splunk Free as an alternative which gives you 500 MB indexing volume per day at no charge. Sadly, there is one feature which…

We are committed to supporting the IT community. We sponsor user groups and encourage our employees to engage, which they do enthusiastically by blogging, speaking at conferences and even organizing local meetups. Now we are adding something else entirely: free licenses.

We will be hosting an uberAgent masterclass at the E2EVC community conference in Amsterdam next week. E2EVC is the perfect place to learn from and network with your fellow end-user computing geek. The amount of brainpower that comes together for E2EVC several times a year in Europe, the USA, Asia and/or Africa is staggering. What…

The size of user profiles is critical for logon performance, especially in SBC and VDI environments. Bloated profiles lead to slow logons and therefore unhappy users. Here is how to stay on track with your users’ profile sizes with uberAgent’s powerful script execution engine and Splunk.

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 5.0.1 adds support for Splunk 7.1 and brings many other improvements. For a full list of changes, please consult the release notes. As always, upgrading is highly recommended (instructions). Splunk 7.1 uberAgent now fully supports the significant user…

Not too long ago it was next to impossible to determine a machine’s exact patch state. That changed with Microsoft’s move to the rollup model. Making patches exclusively available as cumulative monthly bundles enforces a linear update sequence, the current state of which can be represented by a single number, the UBR (update build revision).

As a good administrator, of course, you know at what speed your machines run because you have an eye on your CPU usage at any time – but do you? Modern CPUs do not make things easy.

GPUs, just like any other hardware, need to be sized properly. If there is unused capacity, money is being wasted. If, on the other hand, utilization is at maximum, the user experience is poor. Sizing requires information. In this case, about GPU usage, ideally per GPU engine and application. uberAgent delivers.

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 5.0 brings new features and improvements for any kind of device. So many, that we went from version 4.2 directly to 5.0. For a full list of all improvements and bugfixes, please consult the changelog. As always, upgrading is…

In addition to all the fuss around Spectre and Meltdown, there are several other security flaws which are worth mentioning. One of these is RDP session hijacking.

Would you like to find out which applications your users spend most of their time with? Which application versions are being run? How long ago applications were last used? You have come to the right place.

A new hire’s journey into the world of user experience monitoring. Hi, my name is Dominik Britz. I’m from Cologne, Germany and the latest team member of vast limits, the uberAgent company. I’d like to introduce myself, tell you why I’m here and what I’m going to do. I started my career as a consultant…

One of our customers wanted to identify users who launch a specific executable more often than n times in a given time range. That is easy to accomplish, given that uberAgent monitors process starts. This article describes multiple ways to query for that information.

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 4.2 brings new features and improvements for any kind of device. For a full list of all improvements and bugfixes please consult the change log. As always, upgrading is highly recommended (instructions). Splunk 7.0 uberAgent 4.2 adds…

uberAgent is often used in conjunction with Universal Forwarder, Splunk’s generic agent that monitors logs and collects the output from custom scripts. The combination of the two agents is a powerful one, as it allows customers to add any metric they require to uberAgent’s already rich dataset. However, running two agents side by side has…

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 4.1 brings exciting new features and improvements for any kind of device. For a full list of all improvements and bugfixes please consult the change log. As always, upgrading is highly recommended (instructions). Blue Screens, Power Losses,…

I recently noticed a console window pop up for a fraction of a second on my desktop. About an hour later, it happened again. Random windows appearing out of nowhere is not something I like to see on my machines. Read on to learn how I investigated the issue.

uberAgent’s primary backend for data storage, search and visualization is Splunk, the leading big data platform. Some people, especially when they are new to Splunk, are worried about the additional cost. Apparently Splunk is rumored to be expensive. Let me debunk that myth for the uberAgent use case.

One of the many things you come to love once you have used uberAgent for a little while is the fact that it is very application-centric. Applications are what really matters, not the individual processes they are comprised of. I will give you a example of that in this post.

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 4.0 brings many new features and improvements for any kind of device. Physical PCs or laptops benefit from the much improved hardware inventory, whereas Citrix XenApp/XenDesktop admins might like the brand-new Citrix site monitoring capabilities best. And…

Process whitelisting is an effective remedy against many types of malware. By allowing only known-good processes to run, you ensure that potentially malicious applications are blocked no matter where they came from. The difficulty with this approach lies with the creation of the whitelist. If you miss legitimate processes, applications break. Here is how uberAgent…

Citrix XenApp and other multi-user systems based on Remote Desktop Services host dozens or even hundreds of user sessions concurrently. Being able to reliably identify individual sessions and the processes running in them is a necessity for a variety of security, monitoring and capacity planning use cases. That is, however, much more difficult than it…

Securing all communications on the internet becomes increasingly important. We switched all our sites to HTTPS only years ago, but simply enabling HTTPS is not enough, of course. The configuration needs to be carefully fine-tuned in order to really be secure. Qualys Labs SSL Server Test A great way to check a website’s SSL/TLS configuration…

We are happy to announce that uberAgent is now Citrix Ready certified for all versions of Citrix XenApp and XenDesktop, including Citrix Cloud on Azure. As can be seen in the image above the certification encompasses XenApp 6.5 and all versions of XenApp 7.x up to 7.11. On the XenDesktop side it starts at 7.0…