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While we’re finalizing version 6.1 of our user experience monitoring & endpoint security analytics products uberAgent UXM and uberAgent ESA, let’s take a look at yet another cool new feature: DNS query monitoring.

While we’re finalizing version 6.1 of our user experience monitoring & endpoint security analytics products uberAgent UXM and uberAgent ESA, let’s take a look at yet another cool new feature: Authenticode signature verification.

While we’re finalizing version 6.1 of our user experience monitoring & endpoint security analytics products uberAgent UXM and uberAgent ESA, let’s take a look at yet another cool new feature: Citrix Cloud monitoring.

While we’re finalizing version 6.1 of our user experience monitoring & endpoint security analytics products uberAgent UXM and uberAgent ESA, let’s take a look at one of the coolest new features: the ability to filter events with a full-blown query language right on the endpoint.

We are thrilled to announce that the uberAgent browser extension for Google Chrome and Microsoft Edge surpassed the threshold of half a million active users. This is all the more exciting as the extension is an optional component of our Windows & macOS endpoint analytics product. The total number of active uberAgent UXM users is…

uberAgent ESA, our endpoint security analytics product, comes with a powerful Activity Monitoring Engine (AME). AME makes use of rules to describe unwanted/risky/dangerous behavior that should be flagged. An AME rule consists of multiple components, the most important of which is a query that defines which activities the rule should match. This post introduces uAQL,…

uberAgent 6 is the biggest and most important uberAgent release since version 1. Highlights include a new security product (uberAgent ESA), a new agent platform (macOS), a new network monitoring driver, a new experience score dashboard, agent architecture improvements including an even smaller agent footprint, web app monitoring with configurable URL detail, and support for…

Coming from Windows, you may be used to uberAgent running as a background service. Technically, the same is true for macOS but, of course, things work differently on both platforms. To give you a broad overview, this article shines a light on how background services work on macOS in general, how they are managed by…

We are thrilled to announce the experience score, a new feature coming with uberAgent UXM version 6. The experience score is a single view that shows the current and past status of all devices, applications, and users monitored by uberAgent. It allows for proactive monitoring of your environment, reducing downtimes and costs.

Our User Experience Monitoring agent for Windows, the one you have come to know and love, has been on the field for quite some time now. And of course, we know that your user’s devices in a complex IT environment may run different operating systems, or to be more precise: a certain percentage of them…

This is the second and last beta step on the road to our most important version ever. In a nutshell: uberAgent 6 adds a new product, supports a new platform, and brings exciting new capabilities.

We use many free and open-source tools at vast limits. We are well aware of our debt to the community and we give back whenever we can. Today is such a happy day: we proudly announce LeakDetect, a new Windows memory instrumentation tool that helps detect memory leaks in long-running applications.

We’re very proud of launching our first video course on YouTube: uberAgent UXM Fundamentals! As the title suggests it contains several videos to get you up and running with uberAgent. The course takes you through the product, how to install and configure it, and highlights best practices. Course Content Module 1 – Introduction Topic 1…

Some time ago Citrix acquired Management Packs for SCOM. And, as often happens in IT, they did not continue the development and finally phased out the products in June 2020. In this article, you’re going to learn how to switch to uberAgent & Splunk and why that works so much better.

Renowned Citrix end-user computing expert James Rankin has published a four-part article series about uberAgent. Start reading with part one.

Welcome back to our four-part blog series about visualizing uberAgent data in Azure Monitor. So far you have learned the basics about Azure Monitor and the search language Kusto. You created your first Kusto search as well. Also, you learned that none of the built-in visualization options nor Grafana can compete with Splunk. This is…

Welcome back to our four-part blog series about visualizing uberAgent data in Azure Monitor. So far you have learned the basics about Azure Monitor and the search language Kusto. You created your first Kusto search as well. Also, you learned that none of the built-in visualization options can compete with Splunk. This is part three.

Welcome back to our four-part blog series about visualizing uberAgent data in Azure Monitor. In the first part, you learned the basics about Azure Monitor and the search language Kusto. You created your first Kusto search as well. This here is part two.

uberAgent ships with more than 60 Splunk dashboards to visualize its comprehensive data set. In addition to Splunk, uberAgent has been supporting Elasticsearch, Kafka, and Azure Monitor as alternative backends for a long time. While the data uberAgent sends to these backends is identical to the data sent to Splunk, we do not provide dashboards.

We are happy to announce the first beta version of our user experience monitoring and endpoint security analytics product. uberAgent 6.0 beta includes the first release of uberAgent ESA (endpoint security analytics) as well as uberAgent UXM for macOS and brings improvements to the current uberAgent UXM for Windows. For a full list of changes,…

In these unprecedented times, companies are faced with the challenge that the majority of their employees, all of a sudden, have to work from home. This means that technologies such as VPNs or virtual apps & desktops are being pushed to the limit (or even beyond).

We are happy to announce that vast limits now is a Windows Virtual Desktop partner with uberAgent. Benefits of the Partnership The WVD partnership demonstrates our commitment to Microsoft. We not only support uberAgent with virtualized applications and desktops, we actively optimize it for that use case. uberAgent’s lightweight agent collects unique metrics without impacting…

When humans need to identify an object in the digital world, the solution usually turns out to be a name that is “human-readable” and at the same time unique enough to allow for a sufficient amount of non-duplicate names. When it comes to machine names, unfortunately, macOS does not handle this solution very well. At least not by default.

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 5.3.1 adds enhancement for monitoring web apps in Firefox and brings many other improvements. For a full list of changes, please consult the release notes. As always, upgrading is highly recommended (instructions). Firefox As you might have read…

In the past years, we have invested heavily in our product documentation. The latest result is a new documentation portal that provides access to any article or document that we have on uberAgent.

Mozilla is constantly working on improving the security of the Firefox browser and its add-ons. While this is good in general, a recent policy change comes with a catch for enterprises.

Scheduled tasks are fantastic for hiding malware. There are multiple reasons for that: every Windows PC has a huge number of tasks, all of which are completely undocumented, there is no authentication mechanism for “good” tasks, and essential information is not available in the UI. Let us explore those caveats in more detail.

We have come a long way with uberAgent. What started out as a tool for optimizing Citrix XenApp environments evolved into a full-fledged monitoring product that covers all aspects of user experience and application performance on any Windows endpoint – and soon on macOS, too. uberAgent collects detailed inventory information, shows which applications are used…

We are thrilled to introduce our newest Splunk app, the uberAgent helpdesk app. Do you have a team of support heroes demanding a tool that provides all the data they need to troubleshoot users and machines easily? We created right that!

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 5.3 introduces a powerful tagging engine and brings many other improvements. For a full list of changes, please consult the release notes. As always, upgrading is highly recommended (instructions). User and Host Tags uberAgent collects deep and…