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vast limits GmbH and uberAgent are now part of Citrix, a business unit of Cloud Software Group. Learn more at Citrix.com.

Blog tag: Helpdesk

December 7, 2023

Learn how uberAgent ESA’s Security Score enables help desk engineers to improve endpoint security by detecting insecure configurations and risky activity.
November 9, 2023

uberAgent's application, user, and machine score dashboards are the perfect starting points for teams tasked with specific aspects of their organization's IT, e.g., app deployment or endpoint management.
October 9, 2023

The uberAgent helpdesk app for Splunk is a free app for support heroes to troubleshoot endpoint issues easily. We're happy to announce the latest version 1.4, which brings new features of uberAgent 7.1 into the app.
September 20, 2023

How to get a 10,000-foot view of all your applications, users, and endpoints? uberAgent's Experience Score Overview dashboard is the answer. This article explains how to use it.
September 11, 2023

How can helpdesks benefit from uberAgent? This article explains how uberAgent's helpdesk app speeds up the time to resolution by showing all the information a technician needs in a single dashboard.
September 19, 2022

The uberAgent helpdesk app for Splunk is a free app for support heroes to troubleshoot endpoint issues easily. We’re happy to announce the latest version 1.3, which brings new features of uberAgent 7.0 into the app.
May 28, 2021

The uberAgent helpdesk app for Splunk is a free app for support heroes to troubleshoot endpoint issues easily. We’re happy to announce the latest version 1.2, which brings new features of uberAgent 6.1 into the app.
October 8, 2019

We are thrilled to introduce our newest Splunk app, the uberAgent helpdesk app. Do you have a team of support heroes demanding a tool that provides all the data they need to troubleshoot users and machines…