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uberAgent 5.1: Browser Performance & Usage for Internet Explorer, Too

We are happy to announce the newest version of our user experience and application performance monitoring product. uberAgent 5.1 brings new features and improvements for any kind of device.

For a full list of all improvements and bugfixes please consult the changelog. As always, upgrading is highly recommended (instructions).

Web App Metrics From Internet Explorer

With version 5.0, we added functionalities to collect detailed information for page loads and background data transfers. Exactly what you need to analyze the performance of SaaS and web apps.

Our customers loved this feature! We started with support for Chrome and are now extending this to Internet Explorer, still one of the most used browsers in enterprises (support for Firefox and Edge to follow). The functionality requires a browser extension to be installed.

URL Blacklists and Whitelists

In addition to bringing web app monitoring to IE, we also added the ability to blacklist and whitelist URLs. uberAgent can track performance and usage metrics for any site, but sometimes that is too much. The new blacklisting and whitelisting capabilities let you specify exactly which websites you are interested in.

Web App Usage

uberAgent’s application usage metering feature helps a lot with resource planning, license compliance, and sizing. As more and more traditional Windows applications are replaced by SaaS and web apps, accessed from a browser, there is a need for similar visibility for web apps. We are more than happy to introduce just that in our newest version!

uberAgent has had application reporting capabilities for a long time. These show at which time or day applications are being used, how often and by which groups of users. When it comes to browsers, however, more insight is needed. Browsers may have dozens of concurrent tabs, each running a different web app. Knowing which tabs are used how often can be quite important for the business. Whenever a browser window is in the foreground, uberAgent determines the URL of the active tab. Combined with the other web app metrics this gives you perfect visibility of SaaS and website usage.

Other Improvements

Filtering

Filtering uberAgent’s Splunk dashboards is very useful to focus on a specific machine or user. uberAgent 5.1 introduces more flexible filtering by supplying appropriate search operators depending on the chosen filter field. uberAgent now offers the operators <, <=, =, >=, > for number fields, is and isNot for IP addresses and in and isNot for strings. Using in rather than is for strings enables you to search for multiple expressions, separated by commas.

An example:

filter username is "Dominik"

only searches for the user Dominik, while

filter username in (Dominik, Timm)

searches for the users Dominik and Timm.

Configuration file enhancements

We have implemented support for environment variables and regular expressions in all applicable configuration file sections allowing you to make more advanced configuration adjustments.

About uberAgent

uberAgent is a Windows user experience analytics and application performance monitoring product. Its highlights include detailed information about boot and logon duration (showing why and when boots/logons are slow), application unresponsiveness detection, network reliability drilldowns, process startup duration, application usage metering, browser performance per website and remoting protocol insights.

About vast limits

vast limits GmbH is the company behind uberAgent, the innovative user experience and application performance monitoring product. Our customer list includes organizations from industries like finance, healthcare, professional services and education, ranging from medium-sized businesses to global enterprises. vast limits’ network of qualified solution partners ensures best-in-class service and support anywhere in the world.

Our founder, Helge Klein, is an experienced consultant and developer who architected the user profile management product whose successor is now available as Citrix Profile Management. In 2009 Helge received the Citrix Technology Professional (CTP) award, in 2011 he was nominated a Microsoft Most Valuable Professional (MVP), in 2014 he was a Splunk Revolution Award Winner, in 2015 he became a VMware vExpert. Helge frequently presents at conferences and user group events.

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