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vast limits GmbH and uberAgent are now part of Citrix, a business unit of Cloud Software Group. Learn more at Citrix.com.

uberAgent

Dynamic Application Identification

  • by Helge Klein
  • March 6, 2015

uberAgent for Splunk monitors Windows machines. It does not try to display as much data as possible but focuses on visualizing what is actually going on instead. Today we are going to talk about machines, processes and applications.

Machines and Processes

As you would expect, uberAgent gives you detailed performance data about your computers. It works with client and server versions of Windows, of course. The information that is available includes CPU, disk, machine, and kernel memory data. The Machine Detail dashboard displays both the numerical values for detailed analysis as well as charts for a quick overview.

As a design principle, we try to always give you historical data in addition to an average over a certain time range. By clicking on a row in the Machine Detail dashboard the corresponding historical data dashboard for the selected server is invoked.

The process dashboards are laid out in a similar fashion. The overview page lists all processes (this can be filtered, of course). Clicking on any row brings up the historical view of that process.

uberagent-dynamic-application-identification

Applications

While it is pretty clear where machine and process data come from, this is not so obvious with applications. In fact, there is a tiny little bit of magic involved here – Windows does not have a concept of applications, it only knows about processes. That receiver.exe, concentr.exe and wfcrun32.exe form a logical application entity called Citrix Receiver is totally irrelevant to the operating system. For that reason, other monitoring products do not bother with applications.

uberAgent is different. It automatically groups related processes to applications, because humans think in applications, not in processes – and uberAgent is designed for humans. When troubleshooting performance problems it is not enough to know that, say, SelfService.exe has a problem. You need to know that Citrix Receiver generates all those IOs. uberAgent shows you exactly that and makes it easy to analyze the impact your applications have on overall system performance.

About uberAgent

The uberAgent product family offers innovative digital employee experience monitoring and endpoint security analytics for Windows and macOS.

uberAgent UXM highlights include detailed information about boot and logon duration, application unresponsiveness detection, network reliability drill-downs, process startup duration, application usage metering, browser performance, web app metrics, and Citrix insights. All these varied aspects of system performance and reliability are smartly brought together in the Experience Score dashboard.

uberAgent ESA excels with a sophisticated Threat Detection Engine, endpoint security & compliance rating, the uAQL query language, detection of risky activity, DNS query monitoring, hash calculation, registry monitoring, and Authenticode signature verification. uberAgent ESA comes with Sysmon and Sigma rule converters, a graphical rule editor, and uses a simple yet powerful query language instead of XML.

About vast limits

vast limits GmbH is the company behind uberAgent, the innovative digital employee experience monitoring and endpoint security analytics product. vast limits’ customer list includes organizations from industries like finance, healthcare, professional services, and education, ranging from medium-sized businesses to global enterprises. vast limits’ network of qualified solution partners ensures best-in-class service and support anywhere in the world.

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